Coordinator, Credit
Company: PILOT
Location: Knoxville
Posted on: May 27, 2023
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Job Description:
Company Description
Pilot Company is an industry-leading network of travel centers with
more than 30,000 team members and over 750 retail and fueling
locations in 44 states and six Canadian provinces. Our energy and
logistics division serves as a top supplier of fuel, employing one
of the largest tanker fleets and providing critical services to oil
operations in our nation's busiest basins. Pilot Company supports a
growing portfolio of brands with expertise in supply chain and
retail operations, logistics and transportation, technology and
digital innovation, construction, maintenance, human resources,
finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam
Wright, our founding values, people-first culture and commitment to
giving back remains true to us today. Whether we are serving
guests, a fellow team member, or a trucking company, we are
dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, protected veteran
status or any other characteristic protected under applicable
federal, state or local law.
Job Description
The purpose of this job is to provide administrative functions to
support deal processing and the Credit team.
Provide deal processing functions for the Credit team to include
the evaluation and processing of credit reviews, credit information
management, entering customer data in the Credit billing system,
and the administration of applications and other required
paperwork
Proactively provide support and assistance to the Credit team by
reviewing all customer deals and agreements, and identifying
concerns with credit application documentation and daily billing
activities
Support invoicing of direct bill (DB) and fleet customer
accounts
Maintain client files and perform Ascend account maintenance to
include updates to customer information, billing service
information, account statuses, and account security
Track deals at various stages of the process and ensure expedient
movement to completion
Coordinate with Sales Department to ensure timely credit approval
as well as anticipate, track and resolve customer credit issues
Collaborate with cross-functional teams including Accounts
Receivable, Technology, Sales, billing card companies, store Team
Members and other departments as needed
Assist with implementation and testing of new programs and
technology
Model behaviors that support the company's common purpose; ensure
guests and team members are supported at the highest level
Ensure all activities are in compliance with rules and
regulations
Complete other duties as assigned
Qualifications
High school diploma or equivalent certificate required
Bachelor's degree or a minimum of two years' experience in a credit
support position required
Specialized Knowledge & Skills
Basic level Microsoft Office skills required; intermediate level MS
Office skills preferred
Beginner-level CRM (preferred Salesforce) skills preferred
Knowledge of key concepts and terminology used in the trucking
industry preferred
Knowledge of Pilot Flying J's products and offerings preferred
Competencies
Ability to set priorities, multitask and meet deadlines in a
fast-paced, dynamic environment
Excellent written and verbal communication skills
Strong organizational skills with attention to detail
Excellent customer services skills and ability to communicate in a
professional manner with others on the phone, in person, or by
email
Strong interpersonal and listening skills with the ability to
influence, negotiate and problem solve
Ability to quickly learn new technology and use technology to
accomplish tasks
Ability to work in a team environment and build a strong internal
network
Additional Information
Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay
All your information will be kept confidential according to EEO
guideline
#LI-AP1
26160
Pilot is an Equal Opportunity Employer. Pilot does not discriminate
on the basis of race, religion, color, sex, gender identity, sexual
orientation, age, non-disqualifying physical or mental disability,
national origin, veteran status or any other basis covered by
appropriate law. All employment is decided on the basis of
qualifications, merit, and business need.
Keywords: PILOT, Knoxville , Coordinator, Credit, Other , Knoxville, Tennessee
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