Insurance Verification Coordinator

Company: Southeast Oral Surgery
Location: Lenoir City
Posted on: September 17, 2023

Job Description:

Role and ResponsibilitiesThe Insurance Verification Coordinator is responsible for verifying insurance and investigating any missing information that prohibits verification. This individual also maintains the relationship with the third-party insurance verification vendor.

• Work with third party insurance verification company to ensure patient insurance is verified in a timely manner.
• Serve as liaison between insurance providers, staff, and patients regarding eligibility, payments, approvals, etc.
• Work with various insurance companies to navigate their processes in an effort to achieve consistent outcomes.
• Provide exceptional customer service while interacting with staff, insurance providers, and patients over the phone, in person and electronic communication.
• Communicate with patients, over the phone or in person, to help them understand the cost associated with treatment.
• Updating and maintaining patient insurance information within OMSVision.
• Adhere to deadlines ad prioritize work against the patient schedule.
• Other related duties as assigned. Education and Experience
  • High School Diploma or equivalent required.
  • Associates degree or vocational school training preferred.
  • At least one year of relevant experience required. Skills and Abilities
    • Knowledge of medical and dental terminology.
    • Knowledge of medical and dental insurance benefits.
    • Knowledge of medical and dental coding.
    • Experience with Dental Practice Management Software.
    • Experience with Microsoft Excel.CORE BENEFITS & WELLNESSMedical (including Virtual Care), Dental, and Vision CoverageEmployee Assistance Program (EAP)FINANCIAL WELL-BEINGCompetitive pay, Bonus potential, and annual merit reviews401(k) Plan w/Company MatchHealth Savings Account (HSA) with HDHP health plansLIFE INSURANCEBasic and Supplemental Life InsuranceSpouse and Child Life InsuranceTIME OFF, DISABILITY AND LEAVE OF ABSENCEPaid Vacation (Starting at 2 weeks) and 6 Annual Paid HolidaysEmployer Sponsored Short Term DisabilityLong Term Disability PlanPI230194652

Keywords: Southeast Oral Surgery, Knoxville , Insurance Verification Coordinator, Other , Lenoir City, Tennessee