Support Operations Specialist
Company: VirtualVocations
Location: Knoxville
Posted on: September 17, 2023
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Job Description:
A company is looking for a Support Operations Specialist.
Key Responsibilities:
Effectively communicate with third parties regarding non-networking
issues and customer service inquiries
Educate and assist customers and partners with licensing, orders,
processes, policies, and other admin-only tasks
Own each customer case from initial creation to resolution and
collaborate with other teams to address complex cases
Required Qualifications:
Technically savvy and able to quickly pick up on new products and
internal tools
Excellent account management and follow-through skills
Ability to multitask and work under pressure
Previous experience in customer support or a desire to be a part of
a support organization
Must be authorized to work in the U.S. as position does not provide
sponsorship
Keywords: VirtualVocations, Knoxville , Support Operations Specialist, Other , Knoxville, Tennessee
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here to apply!
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