Gateway Program Coordinator
Company: Helen Ross McNabb Center
Location: Maryville
Posted on: April 19, 2024
Job Description:
Gateway Program CoordinatorHelp Others, Make a Difference, Save
a Life.Do you want to make a difference in people's lives every
day?Or help people navigate the tough spots in their life?And do it
all while working where your hard work is appreciated?You have a
lot of choices in where you work---make the decision to work where
you are valued!Join the McNabb Center Team as the Gateway Program
Coordinator program today!The Gateway Program Coordinator JOB
PURPOSE/SUMMARYSummary of role of team:
- The Program Coordinator serves as a part of the management team
and assists in filling any gaps within the program in order to
ensure service delivery.Summary of position:
- The position will be responsible for overseeing the day-to-day
activities for residential A&D services, co-facilitating or
covering groups and activities as needed and assisting the Services
Coordinator as needed in the operations of all Adolescent Alcohol
and Drug Residential Services.
- This position reports to the Gateway Services Coordinator.
- The position will act as the Educational Liaison which requires
the completion of education reports as well as communication with
the liaison persons in the schools of the community as directed by
the Interdepartmental Agreement between the Department of
Children's Services and the Department of Education.
- The position will also be responsible for working cooperatively
with the therapists and educational staff and will have final
program oversight. i.e., all decisions concerning level changes,
home passes, discharge dates, etc. (must be approved by the
Services Coordinator). This position will also maintain a small
caseload for therapy clients if needed.TYPICAL WORKING
CONDITIONS/ENVIRONMENT
- This position will typically function at the residential
facility but due to the nature of the position, there may also be
some work in the community (i.e. Court dates, covering for
community specialist, etc.)JOB DUTIES/RESPONSIBILITIESThis job
description is not intended to be all-inclusive; and employee will
also perform other reasonably related job responsibilities as
assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties
as the need arises. Moreover, management reserves the right to
change job descriptions, job duties, or working schedules based on
their duty to accommodate individuals with disabilities. This job
description does not constitute a written or implied contract of
employment.Service Delivery and Clinical Care1. Manages daily
operations of the Center to ensure for smooth service delivery.
- Aids the Team Leads in creating the schedule on a monthly
basis, approves PRN use, and provides coverage when needed to
ensure an adequate staffing pattern and client safety.
- Responds to crisis situations immediately and ensures that
Incident Reports are forwarded within 24 hours.
- Ensures that clients are supervised within the milieu at all
times.
- Implements level system by monitoring tx status of each ct. and
providing direct feedback.
- Conducts daily processing group and therapy services in the
absence of the clinical therapist. Ensuring they do not make
conflicting appointments during the group time slot.
- Maintains communication with DCS, Dept. of Education, and
community schools.2. Provides indirect treatment support and
consultation.
- Conducts treatment team and client staffing on a weekly basis
to ensure continuity of care.
- Formulates and oversees implementation of behavior modification
system and general program development.
- Participates in the on-call rotation and completes all duties
associated with on-call.Administrative1. Manages daily operations
of the Center to ensure for smooth service delivery, adherence to
P&P, and reimbursement for services.
- Reviews and creates policies and procedures in accordance with
licensure and funding source standards.
- Manages designate budget line items as evidence in the trial
balances.
- Completes chart audits on a monthly basis to ensure compliance
with CARF, DCS and DOH standards. Also assisting the Services
Coordinator with chart audits prior to a major audit.
- Checks for completion of IPPs and CFTMs on a weekly basis in
accordance with DCS and DOH standards.
- Completes an allowance audit 1x per month and coordinates
clothing allotments with the community and residential
specialist.
- Maintains a petty cash account and reconciles on a monthly
basis.2. Completes all required documentation in a timely manner
and in accordance with Center Policy and Procedure and funding
source guidelines.
- Completes the BEP and ADM reports and submits by specified
deadlines.
- Participated in DCS utilization review.
- Completes progress notes and documentation within one week of
contact.Team Building and Management1. Provide direct supervision
for Team Leaders and counselors.
- Assist Services Coordinator with training and staff development
on a monthly basis.
- Complete evaluations annually.
- Provide appropriate corrective actions.
- Complete pop in visits on 2nd and 3rd shifts bi- monthly and
documents as unannounced rounds.Professionalism/Professional
Development1. Exhibits accountability for assigned
responsibilities.
- Responds to all flags, e-mails and voicemails within 1-2
business days.
- Demonstrates time management skills by arriving on time to
weekly meetings.
- Completes tasks by prescribed deadlines and in accordance with
P&P.
- Attends professional training to ensure that decisions are
sound and in accordance with best practice guidelines.2.
Flexibility/Adaptability
- Accepts additional duties as assigned.
- Willingness to keep a flexible schedule as needed to
accommodate the milieu.3. Communication/Relationships
- Communicates with parents/DCS/POs to ensure they are updated,
involved, and satisfied with services provided.
- Attends supervision regularly to communicate any problems and
give/receive feedback openly.
- Maintains professional, respectful communication with
co-workers even when conflict arises.COMPENSATION:
- Starting salary for this position is approximately $60,527/yr
based on relevant experience and education.Schedule:
- This is a full-time position, which would require a minimum of
40 hours per week in addition to crisis services/events.
- At times, the hours will need to be flexible due to the nature
of the role.
- Must be available for an on-call rotation, roughly every six
weeks.
- In person attendance is required for this role.Travel:
- Must be able to transport clients in a personal or Center
Vehicle.Equipment/Technology:
- Must be proficient in Word and Excel, as well as possess the
ability to use outlook and fax.
- Computer skills and written documentation skills are a
must.
- Ability to utilize Electronic Medical Record
required.QUALIFICATIONS - Gateway Program CoordinatorEducation:
- Master's Degree in Counseling, Marriage and Family Therapy,
Psychology, Social Work, or other related field of study.
- Knowledge of addiction and adolescent development is
preferred.
- Must have a clinical license to practice therapy in the state
of Tennessee.
- License status may be flexible if in final stages of attainment
or working towards licensure. Experience / Knowledge:
- Three years of related work experience, at least one of which
is in a supervisory capacity.
- Experience working with adolescents as well as previous
experience in the alcohol and drug field is preferred although
applicants may have other skills and experiences that could
accommodate this position.Physical:
- Must be capable of driving a van and transporting clients.
- Must be capable of assisting in utilizing nonviolent methods of
crisis intervention including therapeutic holding (Handle with
Care) training provided.
- Must have mental ability to exercise sound judgment under
pressure.
- The necessary skills for this position include the ability to
exercise sound judgment and effective decision-making, ability to
set and demonstrate appropriate boundaries, ability to be an
empathic listener, and flexibility, willingness, and adaptability
to working with diverse populations.
- Must also have the ability to communicate effectively and
possess good time management and organizational skills.
- Able to effectively balance supervisory role with direct
care.Location:
- Louisville, TennesseeApply today to work where we care about
you as an employee and where your hard work makes a
difference!Helen Ross McNabb Center is an Equal Opportunity
Employer. The Center provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws. This policy applies to all terms and
conditions of employment.Helen Ross McNabb Center conducts
background checks, driver's license record, degree verification,
and drug screens at hire. Employment is contingent upon clean drug
screen, background check, and driving record. Additionally, certain
programs are subject to TB Screening and/or testing. Bilingual
applicants are encouraged to
apply.PI904d52ac2cd9-31181-34138880
Keywords: Helen Ross McNabb Center, Knoxville , Gateway Program Coordinator, Other , Maryville, Tennessee
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