Katie Miller Program Coordinator
Company: Helen Ross McNabb Center
Location: Knoxville
Posted on: April 19, 2024
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Job Description:
Katie Miller Program CoordinatorHelp Others, Make a Difference,
Save a Life.Do you want to make a difference in people's lives
every day?Or help people navigate the tough spots in their life?And
do it all while working where your hard work is appreciated?You
have a lot of choices in where you work---make the decision to work
where you are valued!Join the McNabb Center Team as the Katie
Miller Program Coordinator program today!The Katie Miller Program
Coordinator The position will be responsible for overseeing the
day-to-day activities for residential A&D services,
co-facilitating groups and activities as needed and assisting the
Services Coordinator as needed in the operations of all Adolescent
Alcohol and Drug Residential Services. This position reports to the
Adolescent Alcohol and Drug Services Coordinator. The position will
act as the Educational Liaison which requires the completion of
education reports as well as communication with the liaison persons
in the schools of the community as directed by the
Interdepartmental Agreement between the Department of Children's
Services and the Department of Education. The position will also be
responsible for working cooperatively with the therapists and
educational staff and will have final program oversight. i.e., all
decisions concerning level changes, home passes, discharge dates,
etc. (must be approved by the Services Coordinator). This job
description is not intended to be all-inclusive; and employee will
also perform other reasonably related job responsibilities as
assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties
as the need arises. Moreover, management reserves the right to
change job descriptions, job duties, or working schedules based on
their duty to accommodate individuals with disabilities. This job
description does not constitute a written or implied contract of
employment.Service Delivery and Clinical Care1. Manages daily
operations of the Center to ensure for smooth service
delivery.Creates the schedule on a monthly basis, approves PRN use,
and provides coverage when needed to ensure an adequate staffing
pattern and client safety.Responds to crisis situations immediately
and ensures that Incident Reports are forwarded within 24
hours.Ensures that clients are supervised within the milieu at all
times.Implements level system by monitoring tx status of each ct.
and providing direct feedback.Conducts daily processing group in
the absence of the clinical therapist.Maintains communication with
DCS, Dept. of Education, and community schools.2. Provides indirect
treatment support and consultation.Conducts treatment team and
client staffing on a weekly basis to ensure continuity of
care.Formulates and oversees implementation of behavior
modification system and general program development.Participates in
the on-call rotation 1x per month and completes all duties
associated with on-call.Administrative1. Manages daily operations
of the Center to ensure for smooth service delivery, adherence to
P&P, and reimbursement for services.Reviews and creates
policies and procedures in accordance with licensure and payor
source standards.Manages designate budget line items as evidence in
the trial balances.Completes chart audits on a monthly basis to
ensure compliance with CARF, DCS and DOH standards.Checks for
completion of IPPs and CFTMs on a weekly basis in accordance with
DCS and DOH standards.Completes an allowance audit 1x per month and
coordinates clothing allotments.Maintains a petty cash account and
reconciles on a monthly basis.2. Completes all required
documentation in a timely manner and in accordance with Center
Policy and Procedure and funding source guidelines.Completes the
BEP and ADM reports and submits by specified deadlines.Completes
the DCS utilization review and visitation spreadsheet by the 10th
of each month.Completes progress notes and documentation within one
week of contact.Team Building and Management1. Provide direct
supervision for Team Leaders and counselors.Assist Services
Coordinator with training and staff development on a monthly
basis.Complete evaluations annually.Provide appropriate corrective
actions. Complete pop-in visits on 2nd and 3rd shifts bi-
monthly.Professionalism/Professional Development1. Exhibits
accountability for assigned responsibilities.Responds to all flags,
e-mails and voicemails within 1-2 business days.Demonstrates time
management skills by arriving on time to weekly meetings.Completes
tasks by prescribed deadlines and in accordance with
P&P.Attends professional training to ensure that decisions are
sound and in accordance with best practice guidelines.2.
Flexibility/AdaptabilityAccepts additional duties as assigned.3.
Communication/RelationshipsCommunicates with parents/DCS/POs to
ensure they are updated, involved, and satisfied with services
provided.Attends supervision regularly to communicate any problems
and give/receive feedback openly.Maintains professional, respectful
communication with co-workers even when conflict
arises.COMPENSATION: Starting salary for this position is
approximately $60,527 /yr based on relevant experience and
education.Schedule: Monday - Friday 8am - 5pm Travel: Must be
capable of driving a van and transporting clients.
Equipment/Technology: Basic computer skills are required for email,
timekeeping, and documentation in the electronic medical
record.QUALIFICATIONS - Katie Miller Program CoordinatorEducation:
Master's Degree in Counseling, Marriage and Family Therapy,
Psychology, Social Work, or other related field of study. Knowledge
of addiction and adolescent development is preferred. Must have a
clinical license to practice therapy in the state of Tennessee.
License status may be flexible if in final stages of
attainment.Experience / Knowledge: Three years of related work
experience, at least one of which is in a supervisory capacity.
Experience working with adolescents as well as previous experience
in the alcohol and drug field is preferred although applicants may
have other skills and experiences that could accommodate this
position.Physical: Must be capable of driving a van and
transporting clients. Must be capable of assisting in utilizing
nonviolent methods of crisis intervention including therapeutic
holding-Handle with Care (training provided). The necessary skills
for this position include the ability to exercise sound judgment
and effective decision-making, ability to set and demonstrate
appropriate boundaries, ability to be an empathic listener, and
flexibility, willingness, and adaptability to working with diverse
populations. Must also have the ability to communicate effectively
and possess good time management and organizational skills. Able to
effectively balance supervisory role with direct care.Minimal
exposure to biological hazards.Hearing of normal/soft tones and
close eye work. Valid driver's license. Frequent sitting, standing,
walking, bending, stooping, and reaching. CPR and First Aid
certification required (training provided).Required to be certified
in and adequately implement verbal de-escalation
techniques.Applicants should be able to exercise sound judgement
under pressure.Clinical staff may be required to get an F
endorsement to transport clients as necessary.Location: Knoxville,
TennesseeApply today to work where we care about you as an employee
and where your hard work makes a difference!Helen Ross McNabb
Center is an Equal Opportunity Employer. The Center provides equal
employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws. This
policy applies to all terms and conditions of employment.Helen Ross
McNabb Center conducts background checks, driver's license record,
degree verification, and drug screens at hire. Employment is
contingent upon clean drug screen, background check, and driving
record. Additionally, certain programs are subject to TB Screening
and/or testing. Bilingual applicants are encouraged to
apply.PI857eb138063d-25660-34272973
Keywords: Helen Ross McNabb Center, Knoxville , Katie Miller Program Coordinator, Other , Knoxville, Tennessee
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