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business customer service representative - Knoxville

Company: Randstad
Location: Knoxville
Posted on: June 14, 2019

Job Description:

job description Are you looking for a long-term career with an employee-friendly company? Randstad is currently seeking full-time skilled Business Customer Service Representatives for Whirlpool in West Knoxville. Having been in business for over 100 years, Whirlpool ranks as a Fortune 200 company and leader in the appliance industry. You should have an interest in becoming a long-term employee with Whirlpool, as this is considered to be a temp-to-hire role with opportunities to grow within the company. This role involves business-to-business communication with "Trade Customers". As a Business Customer Service Representative, you will be responsible for assisting these businesses with various customer service needs regarding appliance orders, deliveries, and general inquiries. This is a business-center environment and will require ability to comfortably navigate computer systems for data entry and order processing. The ability to work both independently, as well as part of a team, is important for success. Working hours: You must be available from 7:00am-7pm, Monday through Friday. Typical schedule is from 8-5 or 9-6 with some required late shifts until 7:00 pm. Responsibilities: As a Business Customer Service Representative?? you will be responsible for assisting these businesses with various customer service needs regarding appliance orders, deliveries, and general inquiries. This is a business-center environment and will require ability to comfortably navigate computer systems for data entry and order processing. The ability to work both independently, as well as part of a team, is important for success. Working hours: You must be available from 7:00 am-7 pm, Monday through Friday. Typical schedule is from 8-5 or 9-6 with some required late shifts until 7:00pm. Working hours: 7:00 AM - 7:00 PM Skills: Minimum of 2 years customer service experience 2 or 4-year degree is preferred, but not required Positive attitude and work ethic Proficiency in navigating multiple computer systems Interpersonal, oral, and written communication skills Analytical and issue resolution skills Demonstrated ability to multi-task and successfully manage detailed work SAP Experience a plus Education: High School Experience: Entry Level Qualifications: Position is Temp-to-hire Available to work any shift between 7:00am-7:00pm (Monday - Friday) 40 hours per week, with occasional opportunities for voluntary overtime Starting pay rate is $12.00-$14.00 an hour with an increase at time of conversion to Whirlpool Benefits are available through Randstad until converted to Whirlpool payroll 1-2 week classroom training program with required daily attendance 30 day hands on training Apply today for training classes starting soon. Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. skills Minimum of 2 years customer service experience2 or 4-year degree is preferred, but not requiredPositive attitude and work ethicProficiency in navigating multiple computer systemsInterpersonal, oral, and written communication skillsAnalytical and issue resolution skillsDemonstrated ability to multi-task and successfully manage detailed workSAP Experience a plus qualification Position is Temp-to-hire Available to work any shift between 7:00am-7:00pm (Monday - Friday)40 hours per week, with occasional opportunities for voluntary overtimeStarting pay rate is $12.00-$14.00 an hour with an increase at time of conversion to WhirlpoolBenefits are available through Randstad until converted to Whirlpool payroll1-2 week classroom training program with required daily attendance30 day hands on training responsibilities As a Business Customer Service Representative?? you will be responsible for assisting these businesses with various customer service needs regarding appliance orders, deliveries, and general inquiries. This is a business-center environment and will require ability to comfortably navigate computer systems for data entry and order processing. The ability to work both independently, as well as part of a team, is important for success.Working hours: You must be available from 7:00 am-7 pm, Monday through Friday. Typical schedule is from 8-5 or 9-6 with some required late shifts until 7:00pm. educational requirements High School

Keywords: Randstad, Knoxville , business customer service representative - Knoxville, Other , Knoxville, Tennessee

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