Member Loan Representative - Loan Center
Company: Knoxville TVA Employees Credit Union
Posted on: June 19, 2019
Monday - Friday 10:15am - 7:00pm
To provide support and assistance in the processing of new loan
requests, analyzing credit worthiness
and funding completed loan packets.
Make sound loan recommendations within acceptable loan policies and
guidelines in order to maintain loan portfolio at an acceptable
level of delinquency.
Check all loan documents and new account agreement forms for
completeness and accuracy prior to loan closing.
Maintain computer accuracy entering loans and new accounts into the
Sort and prioritize job duties for necessity of expediting
Process incomplete, denied and counter-offer applications according
to accepted Credit Union procedures and Federal Regulations.
Review all relevant policies and procedures on an annual basis.
Keep Loan Center Manager or Assistant Manager informed of actual or
Cross-sell Credit Union products and services, when
Compile information for management reports, as needed to complete
operation of department, on a daily basis.
Assist other loan officers as necessary to ensure submitted loan
requests are processed in a timely manner by pulling National
Automobile Dealers Association (NADA) values and inputting
application information into the Credit Union's lending system.
Follow all Credit Union policies, procedures and regulations.
Represent the Credit Union in a professional manner (including but
not limited to appearance, behavior and performance).
Maintain regular and predictable attendance.
Work cooperatively with others.
All other duties as assigned.
Service - Ability to develop relationships with members to meet
financial needs through the relevant suggestion and referral of
Credit Union products and services.
Job Knowledge - Individual must possess the knowledge, skills and
ability required to execute the essential functions in a
Quality - Perform tasks with a high level of accuracy while
maintaining attention to detail. Ability to be flexible and have
service-oriented view to fulfill member, staff and Credit Union
Team Work - Ability to work as a team as well as independently to
meet goals and objectives and to meet the needs of all members.
Analytical - Work systematically and logically to resolve problems,
identify causation and anticipate unexpected results. Manage issues
by drawing on own experience and knowledge and call on other
resources as necessary.
Communications - Excellent interpersonal skills and professional
demeanor. Ability to handle situations with tact and respect.
Ability to maintain confidentiality of member information.
Initiative - Demonstrate a desire to do the job to the best of
ability and have a desire to learn new techniques and skills
Planning/Organizing - Ability to work under deadlines with frequent
interruption; and the ability to balance multiple
projects/activities with varying deadlines.
Quantity - Ability to meet assigned goals.
Education/Experience - High school diploma or general education
degree (GED). Previous lending experience, preferred.
Qualifications and Requirements - Must possess the knowledge,
skills and ability required to execute the essential functions in a
Language - Read and comprehend simple instructions, short
correspondence and policies and procedures, and write simple
correspondence. Ability to speak and relay messages without
confusion and effectively present information in one-on-one and
small group situations.
Mathematical - Ability to add, subtract, multiply, and divide in
all units of measure, using whole numbers, common fractions and
decimals. Ability to compute rate, ratio and percent.
Reasoning - Use sound reasoning in order to carry out detailed
written or oral instructions. Ability to deal with
problems involving a few concrete variables in standardized
situations. Possess analytical and problem solving skills to assist
members using independent judgment.
Computer - Ability to operate related computer applications
including Word, Excel and email. Proficient typing skills.
to operate other business equipment including adding machine, coin
and money counting machines and telephone.
Work is typically done in the office at the company's principal
place of business or branches.
Travel is required occasionally. May be required to travel to
various work locations, both local and surrounding counties.
Maintain access to reliable transportation.
Ability to hear average or normal conversations and receive
The noise level in the work environment is usually moderate.
Responsibilities may require off site attendance at seminars or
meetings with consultants, professional, or community groups.
Position requires flexible hours, including occasional and/or
Occasionally lift/move up to 10 pounds. Seldom lift/move up to 25
Specific vision abilities required for this job include close
vision. Average, ordinary, visual acuity necessary to prepare or
inspect documents or products or operate machinery.
Frequently required to sit, reach with hands or arms, and talk or
Occasionally required to stand, walk, use hands to finger, handle
or feel, climb or balance, stoop, kneel, crouch or crawl
Equal Opportunity/Affirmative Action Employer D/V. Drug Free
Workplace. Knoxville TVA Employees Credit Union is an E-Verify
Keywords: Knoxville TVA Employees Credit Union, Knoxville , Member Loan Representative - Loan Center, Other , Knoxville, Tennessee
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