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Postal Services Assistant - Mail Service

Company: University of Tennessee
Location: Knoxville
Posted on: November 11, 2019

Job Description:

Postal Services Assistant - Mail Service US-Tennessee-Knoxville Regular Full-time, Pay Grade 32 This position will be responsible for advising and assist customers with mailing various types of domestic and international letters and packages (First Class, Priority, Express, etc.) Selling stamps, pre-stamped envelopes, postcards and other postage using POS software, and complete transactions using cash, credit, debit and money orders. Operating postage meters and apply correct postage to outgoing mail and packages. Selling money orders and special USPS services (certified, registered, etc.) Assisting the postal supervisor with completion of daily deposit and Form 1412 as needed. Advising customers regarding customs forms as needed. Count stamp inventory as needed. Ensure that stamp and cash drawers are secure at all times. Work with and train student workers as required. This job also requires shipping and receiving of inbound and outbound packages for USPS, FedEx, UPS, DHL and other carriers. Scanning and logging inbound packages into the package tracking system. Scanning outbound packages into the Send Suite Live system, as well as UPS and FedEx proprietary shipping systems. Receive and sort all classes of mail and packages. Assist with mail finishing projects as needed. Minimum Qualifications: High school diploma or equivalent. A valid Tennessee driver s license is required. Applicant must be able to lift a minimum of 70 pounds, have computer skills including data entry, and have good reading skills. Ability to use retail postal POS software to assist customers with purchasing postage and postal products. Knowledge of proper postage rates for each class of mail to apply correct postage to mail and packages. Ability to use a postage meter to apply correct postage to outgoing mail and packages. Skill to use computers and applicable software programs. Knowledge of and ability to use the credit/debit card reader for postal transactions. Ability to use a money order machine to make and sell USPS money orders. Preferred Qualifications: Intermediate to advanced computer skills. Ability to use MS Office suite. Ability to use package tracking software. Ability to work with and training student workers. Ability to prepare Form 1412 and daily deposits. Required Experience: One year in a retail postal environment assisting customers with the purchase of postage, money orders and other postal products. Experience operating a postage meter. Additional Information: Good customer service skills and willingness to learn is desired. Administrative Support Oct 28, 2019, 1:14:10 PM

Keywords: University of Tennessee, Knoxville , Postal Services Assistant - Mail Service, Other , Knoxville, Tennessee

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