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Account Maintenance Representative

Company: Elavon Merchant Services
Location: Knoxville
Posted on: March 28, 2020

Job Description:

Account Maintenance Representative This position is responsible for working with various areas within the company to successfully implement products and services for customers. Acts as the primary internal contact. Coordinates activities with various departments to ensure that customer's products and services are successfully implemented in a timely, accurate and efficient manner. Resolves issues relating to missing or conflicting product information and documentation by communicating and coordinating efforts with customers, sales staff, relationship managers, operations, bankers and/or legal staff where applicable. Basic Qualifications - Associate's degree, or equivalent work experience - One to two years of clerical and/or customer service experience Preferred Skills/Experience - Some knowledge of the organization, products, services and systems - Ability to manage multiple tasks/projects and deadlines simultaneously - Ability to identify and resolve/escalate problems - Excellent interpersonal, verbal and written communication skills - Proficient computer skills, especially Microsoft Office applications Operations Tennessee-TN-Knoxville 1st - Daytime

Keywords: Elavon Merchant Services, Knoxville , Account Maintenance Representative, Professions , Knoxville, Tennessee

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