Research and Insights Analyst
Company: Radio Systems Corporation
Posted on: September 8, 2020
Description: Do you thrive in a fast-paced, collaborative work
environment? We are currently seeking Research and Insights Analyst
to join our team - this is a brand new position that will be
working with the the rest of the insights team to collect and
summarize data on customers' needs, motivations, experiences,
perceptions and behaviors to develop actionable insights that tie
to the business goals. Success in this role requires confidence in
building connections between various sources, peeling the layers
back, and defining the why in order to identify actionable business
opportunities for the company. You will develop both a broad and
deep knowledge of our customers' experience with our products and
must build internal equity as one of the subject matter experts of
the customer. The ideal candidate will be naturally inquisitive and
empathetic, have strong project management skills, and be
enthusiastic about being a part of a dynamic and growing research
team, with the potential to move into a research leadership role
within the company.Radio Systems Corporation Headquarters is in
Knoxville, TN. Where's that you say? Let's talk about what's famous
about Knoxville, TN. We have been called The Marble City and
"Scruffy City", names we have embraced as our own. And, what do
Quentin Tarantino and Johnny Knoxville have in common? They were
both born Knoxville, TN. We are the home of 1982 World's Fair and
we boast of 21 craft breweries in Knoxville now. Click here for the
Ale Trail: If you like to hike or camp, visit the Great Smokey
Mountain National Park. Take your pick on activities from hiking to
biking, our Urban Wilderness has a lot to offer. Knox County has
great public school systems, no state income tax and low property
taxes and cost of living. If you like outdoor art, we have Music
and Shakespeare on the Square, Family Movie Nights on the Square
during the summer months in lovely downtown Knoxville.Our Company:
What do you want to know? We are the world leader in pet products
with PetSafe Brand, SportDOG Brand and Invisible Fence Brand.
PetSafe Brand makes every product from leashes and harnesses, to
water fountains and automated feeders and litter boxes. We have a
goal to touch over 21 million pets, people and communities around
the world annually. We serve a broad range of pet owners from
providing the hunter the best gear for a successful hunt, to
accommodating the Not-So-Crazy Cat Lady with all the entertaining
toys and effective solutions she could ever imagine. How do we do
it? By creating a vibrant and active environment within our team.
We work hard to be the employer of choice in our communities and,
in turn, serve those communities. At Radio Systems Corporation,
teammates take the privilege of serving pets, people and community
very seriously, but also have a great time doing so. Each project
is approached with an attitude of enthusiasm, resilience,
adaptability and teamwork. What you will do on the Research
- As a lead researcher on new product development projects, set
up kick-off meetings to understand stakeholder expectations,
business needs and decisions-to-be-made, and then using that
information to design the appropriate study to address these
- Mentor other researchers on the team, helping to share best
practices and helping others learn the process and skillsets of
turning customer insights to business actions.
- Plan, build and write actionable reports of research findings
for internal stakeholders.
- Fully own projects from start to finish, and this includes
gathering stakeholders, delegating tasks to other researchers,
setting up/programming, fielding, and analyzing qualitative
research studies using the Dscout platform and research best
- Collaborate with the UX team to lead and develop design
principles, develop new product ideas, and help bridge the gap
between research insights and product development with the
- Work with the innovations team and be a liaison between new
technological advances and best practice research methods to help
them with efficacy and go/no-go tests.PM20. Requirements:
- Bachelor's degree in Marketing, Communications, Psychology,
Anthropology, Sociology, Research or related field or work
experience, masters degree a plus.
- Should have experience using a mixed methods approach to
qualitative research in order to identify customer needs: both
short and in-depth interviews, intercept interviews, observations,
and open-ended responses such as reviews. Experience with
ethnographic and exploratory research a plus.
- Should be comfortable doing basic quantitative surveys for
tasks such as concept screening and in-home use tests.
- Ability to delegate, problem solve and think on your feet if
project schedules get changed.
- Excellent communication skills to convey findings in a clear
and impactful manner that shows action-ability and research metrics
for stakeholders to make quick decisions.
- Excellent computer and technical skills- must be particularly
experienced with Word, PowerPoint and Excel. Experience with Dscout
(or similar online qualitative platforms), Qualtrics is preferred
but not required.
- knack for building rapport with people quickly and
easilyBenefitsWorking for Radio Systems definitely has its
benefits. We offer a collaborative and creative team-oriented work
environment where we encourage you to take risks to learn and grow!
We offer a competitive benefits package including medical, dental,
vision, and 401K match. In addition, we offer a rich wellness
program which includes an onsite health clinic, workout facility
and of course, we encourage you to bring your dog to work, which is
our whole reason for what we do!
Keywords: Radio Systems Corporation, Knoxville , Research and Insights Analyst, Professions , Knoxville, Tennessee
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