Senior Quality Assurance Analyst - Maryville , TN

Company: Clayton Holdings
Location: Maryville
Posted on: March 18, 2023

Job Description:

Senior Quality Assurance Analyst - Maryville , TNSenior Quality Assurance AnalystCompanyClayton Homes, a Berkshire Hathaway company and the nation's leadinghousing provider, is a vertically integrated housing company that builds,sells, and insures affordable housing. Our commitment to creating a WorldClass Customer Experience is unparalleled in the housing industry; we takepride in ensuring that all Clayton homeowners receive a high level ofcustomer service from the time they visit one of our Home Centers all theway through to the time they take ownership of their new home.PositionThe Senior Quality Assurance Analyst will support the ERP group andcollaborate with SCRUM/project teams across the enterprise to understandkey processes and technologies within supported business functions. Theywill assist with the creation of testing strategies, end-to-end test plans,test case execution, and contribute to all activities within the plan toensure that all testing activities are coordinated, objectives are met, andsolutions works as expected.Why should you consider this opportunity?Provides the opportunity to work together with highly skilled team membersand consultants.Opportunity to learn Oracle Financial, Procurement and Supply Chainsystems.Gain exposure to cloud-based applications and systems that support theentire enterprise.Responsibilities:Assist with the creation of testing strategies, test plans and validationtimelines to meet program deadlines.Develop functional test plans by writing and maintaining test cases,including exception test cases, from a variety of documentation types.Create test plans that are based on a risk test approach, meaning theability to review business functionality with the end user to determineoverall criticality to business as usual.Execute test plans, performance and regression testing while validatingthat the sites, apps and systems meet design specifications andrequirements.Coordinate testing programs for the implementation of an Oracle Cloud ERPtool across all business units.Work effectively with business groups, technology groups, and subjectmatter experts in a collaborative manner, building constructive andeffective relationships.Coordinate preparation of multiple test environments for multiple businessgroups, including appropriate data and access.Documents test results, capture defects, and recommend solutions.Triage defects and report on defect impacts.Perform Root cause analysis on defects to determine required modificationsto overall test planning.Partner with business and technology teams to obtain a full understandingof requirements and technical implications, recommending updates as needed.Works within the larger organization to ensure employee and processeffectiveness by monitoring performance or other key metrics.Review customer facing documentation and training materials for accuracy.Act as a resource for others with less experience.Work schedule flexibility may be required to meet the business needs duringpeak periods.Qualifications:Three to five years' experience in a QA/validation role.Bachelor's degree in computer science or a related technical field.Excellent interpersonal, verbal and written communication skills and theability to interact with a diverse group of team members, includingexecutives, managers, technology professionals, and subject matter experts.Strong analytical, problem solving and project management skills.Self-starter that can work effectively within time constraints,changing priorities, and independently.Ability to manage and/or monitor the Quality Assurance activitiesassociated with a discipline or project daily.Understanding of the development and implementation of a Quality Assurancestructure and knowledge of best practices.Experience using Agile methodologies.Preferred Skills:Proven ability implementing a cloud ERP software solution and/orintroducing new technology features and functionality to user groups.Experience with qTest and JIRA tools.Cloud based automation experience.Experience with cloud service testing.Intermediate SQL query skills a plus.Why Clayton?Clayton has been in operation since 1956 providing affordable, qualityhomes and is a part of the Berkshire Heathway umbrella.Clayton is vertically integrated housing company that builds, retails,finances, and insures affordable housing. We are the largest builder ofmanufactured homes in the United States and a leader in the housingindustry.Working with a company that encourages new technologies and growthopportunitiesRecognized as one of East Tennessee's top technology workplacesForbes lists: America's Best Employers, America's Employers by State, BestEmployers for Diversity, Best Employers for WomenWellness programs that focus on emotional, social, spiritual, intellectual,environmental, physical and financial wellnessOnsite fitness facility with full gym, gym classes, volleyball andbasketball courts, ping-pong and disc golf courseQuarterly bonus program and team celebrations

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