IT Software Development Technician
Company: Sedgwick
Location: Knoxville
Posted on: April 19, 2024
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Job Description:
Taking care of people is at the heart of everything we do, and
we start by taking care of you, our valued colleague. A career at
Sedgwick means experiencing our culture of caring. It means having
flexibility and time for all the things that are important to you.
It's an opportunity to do something meaningful, each and every day.
It's having support for your mental, physical, financial and
professional needs. It means sharpening your skills and growing
your career. And it means working in an environment that celebrates
diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a
positive impact on the world through the people and organizations
we serve. If you are someone who is driven to make a difference,
who enjoys a challenge and above all, if you're someone who cares,
there's a place for you here. Join us and contribute to Sedgwick
being a great place to work.
Great Place to Work -
Most Loved Workplace -
Forbes Best-in-State Employer
IT Software Development Technician
PRIMARY PURPOSE : To understand and help define requirements and
perform analysis for various strategic and tactical projects for
the purpose of developing or modifying simple to moderately complex
software programs to meet the desired business need. This will
include developing and submitting requirements to programmers,
holding review sessions to discuss the requirements or desired
system functions with developers, quality analysts, and management
and potentially performing the development function if
applicable.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Develop, test and maintain REST APIs
Performs all development tasks required to ensure the accuracy of
each software program within the specified timeframes.
Develops skills and knowledge in required development language to
perform required tasks.
Works closely with management on assigned projects from inception
trough implementation ensuring adequate internal communication and
user involvement is maintained.
Analyzes client and customer needs as required and assists in the
requirements process, development, and unit testing of simple to
moderately complex code.
Proactively obtains information needed for the successful
development of software programs.
Develops and tests software using .NET, C#, Javascript, Python or
other programming languages as specified.
Investigates issues and develops resolution in a timely manner with
a technical author.
Follows pre-established departmental standards and guidelines as
they pertain to design and development; adheres to the goal of
delivering and maintaining the highest quality of customer services
to our clients.
Provides feedback and suggestions to improve process to IT
management.
Works closely with project managers to meet and complete project
milestones accurately and on time.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university
preferred. Major in Information Systems or Computer Science
preferred. Language development courses in a relevant and
applicable language and/or business analytical experience
preferred. Education in interpreting user requirements, business
applications design and development of business applications
strongly preferred.
Experience
Four (4) years of related experience or equivalent combination of
education and experience in using information systems,
technology/computer science experience required to include three
(3) years working in any part of the software development
lifecycle, one (1) year specifically using a software development
platform to build or enhance technology solutions, and one (1) year
specific knowledge of Oracle databases, PL/SQL, C#/C++/C, Open
Source, Korn Shell Script, Perl or Progress 4GL.
Skills & Knowledge
Excellent oral and written communication skills
PC literate, including Microsoft Office products
Excellent interpersonal skills
Strong organizational skills
Ingenuity and creativity
Logical approach to problem solving
Analytical capabilities
Ability to work under pressure
Attention to detail
Tenacity and patience
Understanding of business processes and constraints
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Proven ability to work with a specific software development
technology pertinent to the department's needs and goals.
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to
reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment,
troubleshooting, problem solving, analysis, and discretion; ability
to handle work-related stress; ability to handle multiple
priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE : Credit security clearance, confirmed via a background credit
check, is required for this position.
The statements contained in this document are intended to describe
the general nature and level of work being performed by a colleague
assigned to this description. They are not intended to constitute a
comprehensive list of functions, duties, or local variances.
Management retains the discretion to add or to change the duties of
the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free
Workplace.
If you're excited about this role but your experience doesn't align
perfectly with every qualification in the job description, consider
applying for it anyway! Sedgwick is building a diverse, equitable,
and inclusive workplace and recognizes that each person possesses a
unique combination of skills, knowledge, and experience. You may be
just the right candidate for this or other roles.
Keywords: Sedgwick, Knoxville , IT Software Development Technician, Professions , Knoxville, Tennessee
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