Store Customer Service Specialist
Company: Sherwin Williams
Location: Knoxville
Posted on: March 2, 2026
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Job Description:
Sherwin-Williams is seeking a Store Customer Service Specialist
who will be the face of our store operations, delivering
exceptional customer service. This role requires a detail-oriented
individual who is passionate about providing solutions in a
fast-paced retail environment. Key responsibilities include
assisting customers with product selection, managing transactions,
and ensuring a satisfying shopping experience. This is an
opportunity to join a team that brings color and functionality to
our community through high-quality paint and coating products.
Greet customers and assist them with their needs including product
information, color selection, and recommendations. Process sales
transactions with accuracy and efficiency. Maintain a clean and
organized store environment. Collaborate with team members to
manage stock levels and ensure product availability. Handle
customer inquiries and complaints with professionalism. Participate
in regular training sessions to stay updated on product knowledge
and sales techniques. Strong communication and interpersonal skills
Ability to work under pressure in a fast-paced environment
Proficient in using point of sale (POS) software Knowledge of
inventory management Basic understanding of color matching and
design principles preferred Medical Insurance Dental Insurance
Vision Insurance Life Insurance 401k Customer Service Certification
(optional but beneficial) First Aid Certification (preferred)
Keywords: Sherwin Williams, Knoxville , Store Customer Service Specialist, Retail - All , Knoxville, Tennessee
