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Part Time Guest Services Representative - Graduate Knoxville

Company: Graduate Knoxville
Location: Knoxville
Posted on: February 15, 2020

Job Description:

Graduate Hotels--, Graduate Knoxville is seeking a Part Time Guest Service Representative to join our bar team in the hotel.

Graduate Hotels builds authentic, playful spaces that connect travelers, students, and locals. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their hometown.

We are a diverse team of experienced makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration with local establishments.

Our teams excel in delivering top results while introducing clients and guests to the design and service that have made us one of the fastest-growing lifestyle brands in the country. There is never one right answer in hospitality. Come share your past experiences with us, to help write this textbook on service.

Greets guests as they arrive, focusing on personal recognition


-Reviews arrival list daily and assists in preparing and assembling welcome amenities
-Escort VIPs to room and check them in prior to arrival
-Attends promptly to guest needs and inquiries
-Other duties as assigned
EDUCATION AND EXPERIENCE:

-Minimum of 1 year in Front Desk Operations
-In-depth knowledge of hotel Front Desk operations
-Minimum of High School education, post-high school education preferred

Keywords: Graduate Knoxville, Knoxville , Part Time Guest Services Representative - Graduate Knoxville, Sales , Knoxville, Tennessee

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