KnoxvilleRecruiter Since 2001
the smart solution for Knoxville jobs

Retail Sales Consultant, Part Time (Knoxville West)

Company: Comcast
Location: Knoxville
Posted on: October 16, 2020

Job Description:

Xfinity Retail Store Summary:

Our XFINITY Retail Stores represents a significant sales and service channel in the company serving over 30 million customers every year. Join us as we continue to evolve into a world-class national retailer, bringing together immersive in-store sales and service experiences. Our stores have always been a place where customers could find a friendly expert to help with routine service. Now we are so much more! Our stores have become a place where customers can experience our products and services in convenient locations. Additionally, customers can purchase the latest consumer electronics products that enhance home entertainment, home connectivity and their mobile experiences

Position Summary

Being the face of XFINITY, our Retail Sales & Service Consultants are responsible for assisting customers with all aspects sales and service ensuring an excellent customer experience. Using your knowledge, tools & technology along with a passion and desire to help; you will customize a unique solution to each customer.

Product & service offerings include:


XFINITY Internet




Core Responsibilities

* Provide superior customer service with all customer interactions.
* Deep understanding of XFINITY products and services; effectively inform and educate customers.
* Provide product demonstrations to illustrate to customers how XFINITY products and services improve the customers' lives.
* Understand XFINITY products capabilities and how they outperform the competition.
* Evaluate customer's potential product needs and tailor XFINITY solution to meet customer video, data, voice, connected home and Comcast mobile requirements.
* Position devices, mobile devices and 3rd party accessories as part of core product offering.
* Set high standard by meeting or exceeding sales & customer satisfaction goals.
* Support store operations including inventory, equipment transactions and payment activity.
* Thrive in a fast paced, high-energy, rapidly changing environment.
* Responsible for immersive customer onboarding experience ensuring the customer fully understands how to use XFINITY products and services including XFINITY Apps.
* Complies with all operational policies and procedures and Comcast code of conduct
* Completes all courses in the training curriculum.
* Must be able to work a flexible schedule that includes evenings, weekends and certain holidays. May be asked to work in alternate XFINITY Stores outside of home base store. Regular, consistent and punctual attendance.
* Requires travel throughout the store to greet and direct customers, perform product demo at various stations.
* Drop-off and pick-up equipment for customers back of house.
* Other duties and responsibilities as assigned.

Key Qualifications

* High School Degree or Equivalent
* Generally requires 1-3 years related experience; prefer consumer electronics/wireless retail sales experience
* Must enjoy interacting with people
* Committed to providing world class customer experience
* Warm & engaging - ability to develop rapport quickly
* Positive, "I can help you with that" attitude
* Genuinely curious about customer needs
* Solution orientated
* Strong communication skills
* Consultative selling approach
* Passion for technology
* Desire to learn
* Ability to excel in dynamic environment

Comcast is an EOE/Veterans/Disabled/LGBT employer

Keywords: Comcast, Knoxville , Retail Sales Consultant, Part Time (Knoxville West), Sales , Knoxville, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Sales Jobs

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote
Description: OverviewIf you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Asheville
Posted on: 10/28/2020

Insurance Sales Agents! Gain BIG BUCKS from an economic SEISMIC SHIFT!
Description: We put you in front of as many as 10, 15 or more qualified, interested local merchants every week via preset appointments. Show small business owners how to ELIMINATE
Company: Colorado Protection, LLC - zipCCfees
Location: Knoxville
Posted on: 10/28/2020

Licensed Health Insurance Agent - Work from Home, Great Sales opportunity
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP of (more...)
Company: ASSURANCE Independent Agents
Location: Asheville
Posted on: 10/28/2020

Notary Signing Agent Background Checks
Description: Certified Mobile Notary Services' headquarters are located in Yukon, Oklahoma and we are always at your service 24-hours a day. We have mobile notaries available ready to service our customers across (more...)
Company: Certified Mobile Notary Service
Location: Knoxville
Posted on: 10/28/2020

Retail Sales Agent
Description: Want to grow your sales career with one of the fastest growing auto insurers in the country Start a new career in omni-channel sales Thrive in a performance-driven environment where youre recognized (more...)
Company: Direct Auto
Location: Cleveland
Posted on: 10/28/2020

Experienced Life Insurance Agent - Free Leads (License Required)
Description: Requirements: ul li Have or be willing to acquire 10 or more insurance state licenses li High-speed internet, reliable computer, and headset with microphone li History of compliant insurance sales (more...)
Company: Assurance
Location: Knoxville
Posted on: 10/28/2020

Licensed Health Insurance Agent - Massive OEP Opportunity, limited hiring class
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP of (more...)
Company: ASSURANCE Independent Agents
Location: Kingsport
Posted on: 10/28/2020

Customer Service Representative
Description: Job Description Are you looking for something more than a job At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy (more...)
Company: DialAmerica
Location: Knoxville
Posted on: 10/28/2020

Financial Service Agent
Description: Job DescriptionFarmers is seeking polished and experienced Life Financial Sales Professionals, with strong prospecting, relationship building, and client-facing skills. Prospective candidates may come (more...)
Company: Farmers Insurance
Location: Knoxville
Posted on: 10/28/2020

Business Inside Sales Representative
Description: Business Inside Sales Representative Business Inside Sales Representative - SAL021126Generate account growth from existing U.S. Cellular customers through outbound calling and outreach efforts. You will (more...)
Company: U.S. Cellular
Location: Knoxville
Posted on: 10/28/2020

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Knoxville RSS job feeds