Pest Control - Inside Sales - Termite Renewal
Company: Arrow Exterminators Family of Companies
Location: Knoxville
Posted on: January 15, 2021
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Job Description:
Position Summary: Provide uncompromised service to Arrow's
residential and commercial customers through proper inspection of
the interior and exterior of buildings for termite activity and
damages. Additionally, Termite Renewal Service Professionals (SPs)
are required to effectively sell additional services to existing
customers and meet periodic appointment and sales goals. Essential
Functions: Comply with company and label safety procedures Comply
with product label, state and federal regulations, and company
policies, procedures, and pricing guidelines Schedule promptly and
keep appointments with customers Interact and ask questions of
customers to determine customer concerns and existing conditions
Perform thorough inspection and evaluation of customer properties
for Wood Destroying Organisms and other pest problems Properly
identify insects, pest harborage areas and conducive conditions
Determine opportunity for additional services Draw diagrams/graphs
of inspection areas per company guidelines Document inspection
findings accurately and legibly and provide copy to customer
Explain to customer the inspection findings and answer questions
Document and schedule retreats when necessary Sell, register, and
schedule additional services with customer Provide marketing
collateral to customer Collect service payments from customers
Respond to service call backs as required by the customer Report
damages to manager as per company policy Operate company vehicle in
compliance with Vehicle Responsibility Agreement Maintain equipment
and tools in good working order Wash and clean vehicle and ensure
proper maintenance and repairs Complete internal activity reports
as required Maintain timesheets within company policy Attend and
complete training and meetings as required Perform other duties as
required by management Knowledge, Skills, and Abilities: Customer
Service ' Knowledge of principles and processes for providing
customer service. This includes active listening, assessing
customer needs, and meeting quality standards for services. Sales
and Marketing ' Knowledge of principles and methods for showing,
promoting, and selling products or services. This includes
marketing strategy and tactics, sales techniques, and sales control
system Compliance & Safety' Knowledge of relevant equipment,
regulation, procedures, and documentation to ensure effective,
compliant, and safe treatment and services. English Language '
Ability to write, speak, and ability to read and understand
technical product labels and service agreements. Monitoring '
Ability to assess and evaluate current or previous pest activity on
the interior and exterior of a structure. Math ' Ability to
calculate and perform basic math and ability to draw, mark, and
analyze diagrams legibly. Critical Thinking ' Ability to use logic
and reasoning to identify problems and determine best solutions.
Minimum Qualifications: Compliance with Drug-free Workplace Policy
Able to pass a pre-employment background check upon offer of
employment Ability to pass and maintain any state regulatory agency
required licensing/certification exams Able to pass internal
technical exams Possess current Driver License in the state where
you work, ability to operate a motor vehicle and maintain a driving
record consistent with company standards High school diploma or
equivalent Present a professional appearance including wearing an
approved Arrow uniform Able to work a 40-hour (minimum) work week
Willing to work evenings, weekends, or outside business hours as
needed Physical Demands: The work environment and physical demands
described below is representative of those that an employee
encounters while performing essential functions of this job.
Constant mobility including walking, crawling, stooping, bending,
kneeling, squatting, lifting, looking, probing, climbing, pushing,
pulling, balancing, stretching and standing for long periods
Climbing into attics and crawling in crawlspaces Probing timbers
Daily physical labor Lifting up to 50lbs Driving of automatic
vehicle Environmental Factors: Work both indoors and outdoors, in
various weather conditions May withstand extreme conditions such as
heat in an attic in Summer or chill of crawlspace in Winter
Exposure to vegetation, dust, dirt, insects and animal remains Some
work in cramped spaces We are an Equal Opportunity and a Drug-Free
Workplace (The job description is not an exhaustive statement of
all the duties, responsibilities, or qualifications of the job, nor
is it intended to limit opportunities for necessary modifications).
For more information, or to apply now, you must go to the website
below. Please DO NOT email your resume to us as we only accept
applications through our website.
https://www.applicantpro.com/j/873438-122154
Keywords: Arrow Exterminators Family of Companies, Knoxville , Pest Control - Inside Sales - Termite Renewal, Sales , Knoxville, Tennessee
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