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Client Service Representative

Company: BP Express
Location: Knoxville
Posted on: May 18, 2019

Job Description:

BP Express is now seeking career driven Individuals to join our team as a Client Service Representative at our Corporate Office in Knoxville Tn! This position will be the liasion between terminal in clients with constant communication between dispatchers, terminal managers, and clients. BP Express is an asset based company focused on inter modal transport between ports to railyards throughout the Southeast.-- Day to day functions include but not limited to: Ensure Clients are in Good Standing prior to accepting any work ordersSchedule Dispatch Board 75% to 80% of capacity per business day. Schedule Imports prior to Last Free Day and Export prior to ERD to effectively manage our businessEnsure Orders are entered correctly and completely to ensure proper execution of dispatch operations and proper information is displayed on the Dispatch BoardSend e-mail Notification to Client's on Rolled Bookings and Pre-Pulled Imports having them take responsibility for additional charges. Ensure this correspondence is saved so we can effectively bill our customers for these charges.Notate on the Dispatch Board any loads that have been carried over from prior days' dispatch so they can be prioritizedCommunicate any discrepancies to policy to the Terminal ManagerAll new drop & pick Clients must have a signed Drop & Pick Agreement on file in our Corporate Office and in our TerminalEffectively communicate company policies and guidelines with client's via e-mail and telephone correspondenceReschedule Loads and support the Dispatcher in daily operationsMonitor import container availability from the Port to prevent demurrage issuesMaintain Technical and professional proficiency in Company Systems and Safety requirementsAssist Terminal Manager in other functions as neededProficiency in Microsoft Applications: Office, Word, PowerPoint, Excel, OutlookAbility to use computers, phones, photocopiers, filing cabinets, and fax machines If you are: *Career Driven*Great Communicaton*proactive, not reactive Then apply today! Logistics experience preferred.-- Opportunity includes generous hourly wage BOE, medical/dental insurance, and paid time off.-- Feel free to submit resume directly to rlee@bpxlogistics.com or apply directly-- Knoxville News Sentinel.Category: Customer Service, Keywords: Customer Service Representative

Keywords: BP Express, Knoxville , Client Service Representative, Sales , Knoxville, Tennessee

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