KnoxvilleRecruiter Since 2001
the smart solution for Knoxville jobs

Sales and Service Specialist

Company: Talbots
Location: Knoxville
Posted on: July 15, 2019

Job Description:

SunIRef:Sales:title Sales and Service Specialist Talbots 754 reviews - Knoxville, TN Talbots 754 reviews Read what people are saying about working here. Basic Purpose: The Sales and Service Specialist is responsible for handling Omni-channel contacts such as answering phone calls, handling chats, texts, and emails, from our customers providing sales and service support. The Sales and Service Specialist role is primarily responsible for building engaging relationships with our customer and utilizing the product and knowledge they have gained to give our customer the confidence to be her best self every day. The Sales and Service Specialist is expected to assist in any and all customer contact opportunities as business needs require. Principal Accountabilities: Responsible for answering a high volume of incoming customer contacts. Enthusiastically communicates with Talbots customers via Omni-channel contacts. Builds and Maintains a genuine and engaging interest throughout the contact while committing to maximizing the experience for our customer, by knowing, serving and delighting her. Consistently demonstrates proficiency on all systems. Uses tools, creativity, innovation, and smart risk-taking to satisfy her needs in one interaction where applicable. Protects her information in accordance with established PCI requirements. Act with integrity, transparency, candor and respect when dealing with customers. Effectively listens and explores her needs to determine what merchandise and services will meet those needs. Is knowledgeable and ensures our customer is informed of current communications that are relevant to her, (i.e. sales promotions, special campaigns, because we earn her trust and loyalty by staying true to our mission. Successfully completes all continuing education on merchandise, procedures, and customer service skills, because we strive constantly and consistently to do better things, not just to do things better. Consistently meeting or exceeding established metrics and Service Standards, because we believe the better we do, the better we can do. Does whatever it takes to assist the customer in a professional and responsible manner to meet her needs. Consistently in compliance with attendance and punctuality and adherence because we win as a team and are dedicated to ensuring success. Complete any assigned miscellaneous and/or specialized duties and tasks required to ensure on-going customer satisfaction and achievement of center performance goals. Knowledge / Experience / Education: Knowledge and experience normally acquired through the completion of a high school diploma 1-3 years in a customer service environment Experience with PC based systems is required. Is customer-centric and understands the importance of creating exceptional customer experiences Has strong interpersonal skills to work with multiple fellow associates in stores and in Contact Center. Strong decision making and the ability to handle issues appropriately and striving to resolve all issues on the first contact Superior listening, verbal, and written communication skills. Strong ability to multi task. Ability to speak, listen, and type at same time on occasion can be required. Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. Talbots Inc. - 3 hours ago - original job report job On Company Site

Keywords: Talbots, Knoxville , Sales and Service Specialist, Sales , Knoxville, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Live Chat Agent
Description: We are a close team with big ambitions and world class training. You will learn valuable skills and fascinating knowledge about businesses and industries you have not come across before. Youll learn how (more...)
Company: Mommy jobs online
Location: Knoxville
Posted on: 07/17/2019

Real Estate Agent - Set Your Own Schedule
Description: br Job DescriptionA Real Estate Agent advises clients on every facet of the real estate sales and purchasing process. Conducting a real estate transaction can be a confusing and complicated process (more...)
Company: Crye-Leike
Location: Johnson City
Posted on: 07/18/2019

Medicare Sales Agent
Description: AllyAlign Health seeks a friendly, outgoing, and driven individual to serve as a Medicare Sales Agent to enroll nursing home residents into our insurance plans. This role would be focused in the Knoxville (more...)
Company: AllyAlign Health
Location: Knoxville
Posted on: 07/17/2019


Outside Business to Business Account Executive
Description: Because we receive a high number of resumes, to get the extra advantage give your recruiter a call today at 1-888-477-0231Who We Are br br Talus Payments is an industry leader in merchant services. (more...)
Company: Talus Payments
Location: Knoxville
Posted on: 07/18/2019

Automotive Sales
Description: Rick Hill BMW PORSCHE AUTOMOTIVE SALES Rick Hill Imports is looking for
Company: Rick Hill Imports
Location: Kingsport
Posted on: 07/18/2019

Medicare Sales Agent
Description: AllyAlign Health seeks a friendly, outgoing, and driven individual to serve as a Medicare Sales Agent to enroll nursing home residents into our insurance plans. This role would be focused in the Knoxville (more...)
Company: AllyAlign Health
Location: Knoxville
Posted on: 07/17/2019

Outside Sales Representative-Kingsport, TN
Description: Outside Sales Representative-Kingsport, TN If you consider yourself outgoing, are active within the community and a work/family balance, we have an opportunity for you.Welcome Wagon is a national marketing (more...)
Company: Welcome Wagon
Location: Kingsport
Posted on: 07/18/2019

AVON Independent Sales Representative- Work from Home/ Start your Glam Gig
Description: Work from Home - Avon Sales Representative br About the Job br Work when you want and where you want. - make your own schedule. br Whatever your background, whether you come from Customer Service, (more...)
Company: Avon
Location: Knoxville
Posted on: 07/17/2019

Customer Service Representative
Description: Job Description Are you looking for something more than a job At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in (more...)
Company: DialAmerica
Location: Knoxville
Posted on: 07/18/2019

Prestige Sales Manager-new store-The Shops at Bradley Square
Description: The Prestige Sales Manager PSM is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth (more...)
Company: CMP.jobs
Location: Cleveland
Posted on: 07/18/2019

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Knoxville RSS job feeds