Healthy Families Family Support Specialist

Company: Helen Ross McNabb Center
Location: Knoxville
Posted on: November 2, 2025

Job Description:

Healthy Families Family Support Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the Healthy Families Family Support Worker program today! The Healthy Families Family Support Worker - Healthy Families East Tennessee is a free and voluntary, intensive, home-visitation program that offers support services and resource linkage to new and expecting parents. - Healthy Families East Tennessee is affiliated and accredited by Healthy Families America, which is the nationally accredited, evidence based, home visitation model adopted by Prevent Child Abuse America. - The Healthy Families model is relationship based and focuses on the parent child interaction, strengths of the family, and reducing stressors known to increase the incidence of child abuse and neglect. - The Family Support Specialist (FSS) is responsible for initiating and maintaining regular and long-term (up to three or five years) contact and support with families. - This activity will occur primarily within the family's home; each visit should last for at least one hour. - The FSS ensures the quality of home visiting services helps families achieve core Healthy Families America model quality, fidelity, and success for each family. - The interventions should be family-centered, strength-based, and directed at establishing a trusting relationship; strengthening the parent-child relationship; promoting healthy childhood growth and development; and enhancing family well-being by reducing risk and building protective factors. - The FSS partners with families and honors diverse family structures and parenting practices. - Activities may also include but are not limited to: administering the Family Resilience and Opportunities for Growth Scale (FROG) Scale; administering screening tools such as the ASQ, ASQ-SE, Depression Screens etc.; identifying and referring families for other supportive services, including health care services. - The FSS will also be responsible for assisting the family in establishing goals and supporting them throughout this process and is responsible for implementing activities outlined on the Family Service Plan. This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. Schedule: - Monday - Friday 8am - 5pm Travel: - Must be able to utilize a dependable vehicle for home visitation services. Equipment/Technology: - Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record. QUALIFICATIONS - Healthy Families Family Support Worker Education: - Bachelor's degree in Social Work, Child and Family Studies, Psychology, or related field preferred. - High school diploma and lived experience required if not Bachelor's Qualified. Experience / Knowledge: - One year experience providing evidence-based home visiting services preferred. - Experience working with young children and families required. - Infant Mental Health Endorsement preferred. - Required to achieve AIMHITN Infant Mental Health Endorsement within the first two years of employment if hired without endorsement. - Training and knowledge in infant and early child development and parenting skills required. - To perform this job successfully, an individual must have excellent communication skills with colleagues and clients. - Ability to build quality and caring relationships with clients where clients feel supported and heard. - Maintain a trauma-informed approach when serving families. - Maintain appropriate boundaries with clients and colleagues. - Willingness to engage in building reflective capacity, - Manage a flexible schedule and multiple tasks. - Ability to use reflective practices in working with families. - Ability to work with diverse populations in culturally sensitive ways. Physical: - Minimal exposure to biological hazards. - Hearing of normal/soft tones and close eye work. - Valid driver's license. - Frequent sitting, standing, walking, bending, stooping, and reaching. - CPR and First Aid certification required (training provided). - Required to be certified in and adequately implement verbal de-escalation techniques. - Applicants should be able to exercise sound judgement under pressure. - Clinical staff may be required to get an F endorsement to transport clients as necessary. Location: - Knoxville, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI73a016b78a28-37156-38586688

Keywords: Helen Ross McNabb Center, Knoxville , Healthy Families Family Support Specialist, Social Services , Knoxville, Tennessee